A Message from Jorge Perez
First and foremost, I hope that you and your families have managed to remain safe and healthy during our property’s closure. These past three months have been very difficult for all of us, but in the time we’ve been apart we’ve seen incredible resilience in our communities. The courageous acts from our first responders, essential employees, and hometown heroes truly demonstrates how Monumental we can be, together. We thank you all.
It’s time we reclaim some normalcy. We are planning a safe return and cannot wait to welcome you back to MGM National Harbor. It’s time to smile, laugh, and be entertained once again.
My name is Jorge Perez and I am the newly appointed President of MGM National Harbor and Chief Operating Officer for MGM Resorts’ regional portfolio properties. This year marks my 25th year with MGM Resorts, and it is with great honor that I accept this new position. I’m encouraged and confident of what the future will bring and ready to move us forward.
When the decision was made in March to temporarily close our property, the health and well-being of our team members and our guests was of the utmost importance. As we make plans to reopen our doors, I can assure you that this remains our number one priority. Here are some of the actions we are taking:
- Implementing a comprehensive health and safety protocols plan
- Partnering with national and local health and governing officials on guidelines and recommendations
- Providing all team members with health and safety training
- Temperature screening all employees and contractors prior to entering the property
- Limiting amenities and offerings to adhere to social distancing practices
- Requiring guests to wear masks in public areas. Masks will be provided free of charge.
These are the first of many steps that we will take to fully reopen our property and we are committed to keeping you informed about what to expect when planning your return. Please continue to check the website for updates and make sure that your M life profile is up to date with your preferred contact information in order to receive email and direct mail communications about our opening plans.
We thank you for your loyalty to MGM National Harbor and hope you will join us when we open. Wishing you and your family the best.
President and COO, MGM National Harbor
Regional Portfolio President, MGM Resorts International