The New Hire Experience
Congratulations! You are among the best and brightest that this region has to offer and we’re proud to have you join the MGM National Harbor team of game-changers. During the next few weeks and months, you will be filled with a wealth of information, excitement, and many unanswered questions. It’s our job to ensure that you have everything you need prior to the highly-anticipated opening of MGM National Harbor.
Days
hours
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Now that you are an official MGM National Harbor employee, you will receive a variety of communications from the HR team in the upcoming weeks. Keep an eye out for the following communications:
- A email request to join MGM National Harbor New Hire Facebook Group (Participation is optional)
- A biweekly newsletter with important HR information, property updates, and fun facts about MGM National Harbor, and more.
- New hire orientation date
- Uniform fitting dates, if applicable
- Information on how to request a name badge
- Details about parking and employee entry
procedures
Any questions? Email welcome@mgmnationalharbor.com
“I love working at MGM National Harbor because I get to work with friendly people in a beautiful location.” – Jeffery Elmore, Vice President of Table Games
- Teamwork: We treat each other with mutual respect, we value the contributions of all of our employees and we encourage open communication of ideas, opinions and suggestions.
- Integrity: We do not compromise our integrity, even for the sake of profit. The quality of our reputation is just as important as the quality of our resorts.
- Excellence: We do not compromise in our efforts to deliver superior service and an exceptional experience to our
guests.
- Inclusion: We engage the contributions of every individual team member to fuel ultimate teamwork.
“We really get to have a positive impact on the people who live in the communities we serve.” Stephane Hainaut, Director of Food & Beverage
- MGM National Harbor is part of a MGM Resorts International, one of the
world's leading global hospitality companies.
- MGM National Harbor is more than just a casino, but a world-class destination resort featuring 12 diverse dining options, a luxury hotel with 308 rooms and suites, a 3,000-seat theater, spa and salon, two lounges, high-end retail, a conservatory, and more.
- Construction for the property began in May 2014.
- MGM National Harbor invested $4 million to refurbish the once-vacant Thomas Addison Elementary School into MGM National Harbor Employment Center, which serves as an ongoing training and recruitment facility for employees.
- MGM National Harbor will open December 8th, 2016
“I love working at MGM National Harbor because of the amazing teamwork it’s taking to open this one of a kind resort.” – Brian Isaacson, Table Games Pit Manager
What is Workday and how do I get credentials?
Workday is our HR and Payroll system where employees can access onboarding documents, time-off requests, payslips, and more. Each newhire has to complete the necessary onboarding documents in Workday prior to their processing appointment. New hires will receive two additional emails from MGM containing their system username and password. If you receive credentials, but you’re having trouble logging in, call the Help Desk at (855) 286-0151. Once you receive your username and password, copy and paste the link into your browser and once logged in, click on Get Started.
Don't be alarmed if you haven't received an email yet if your start date is a few weeks away – it is one of the last steps before you start your new career! Please be sure to complete all steps in a timely manner to avoid delays to your start date. Most communications we send are via email so be sure to check daily.
What documents do I need to bring for processing?
An “I-9 approved documents list” will be sent to you via email prior to your
scheduled processing appointment. If you do not have the approved documents in
time for processing, you will need to return with your documents within 72
hours. If you are unable to provide documentation within that timeframe we will
have to separate your employment with MGM National Harbor
Does MGM National Harbor offer any benefits and when do they start?
MGM National Harbor offers extensive benefits and employee services, such as a choice of health care options, a 401(k) savings plan, life insurance, and more. These benefits are designed to help you balance the busy schedule you have at work and at home. Per your offer letter, if your position is benefits eligible, you will be able to enroll after successful completion of your 90-day introductory period. You will learn more about these benefits during your new hire orientation.
How do I get an employee ID card?
You will take a photo and receive your employee ID card during your processing appointment. During this time, you will also complete a name badge request form and complete a uniform fitting, if applicable.
How much does a gaming/non-gaming license cost and do I have to pay for my gaming/non-gaming license?
The cost is $437.25 for a gaming license and $187.25 for a non-gaming license (Our employment Specialists will let you know which license is required for your position). The company will pay for your license up front, but ultimately it is your license to keep. You will be asked to fill out a payroll deduction form during processing so the company can be reimbursed for the expense. The amount will be separated between 2-4 paychecks once you start working.
Where do I park and where should I report on my first day?
Each department will notify their staff in advance on where to report on the first day of work. You will also receive information on where to park and how to enter the property. Keep an eye out for communications via email and through the MGM National Harbor New Hire Facebook group
I will be taking public transportation to work. Where should I enter the property?
Keep an eye out for all communications on entry procedures via email and through the MGM National Harbor New Hire Facebook group.
When should I expect my first paycheck?
Employees are paid on a biweekly schedule. During processing, you may elect to be paid through direct deposit. Once you received your employee I.D. number, you can access the pay schedule through MGM Rewards Insider, www.mlifeinsider.com.
Will I be paid for my processing appointment?
Yes, you will be compensated for processing time to include uniform fitting (if applicable).
When is New Hire Orientation?
You will be scheduled for Orientation during your processing appointment. You will also be given a reminder card with date, time and location.
I won’t be able to attend Orientation. How can I reschedule?
If you are unable to attend Orientation, it could affect your start date. Please contact an Employment Specialist by calling 301.971.5700 to see if we are able to reschedule your Orientation date.
How many vacation days do I receive and when can I start using them?
MGM National Harbor provides eligible employees with Paid Time Off (PTO) from work to allow employees an opportunity for rest, recreation, attention to personal business, care for an immediate family member, or because of an illness. Employees begin to earn PTO on their first day of employment, but PTO may not be used until completion of the employee’s initial introductory period. Please defer to your manager in regards to PTO.
Are we open on Christmas and New Year’s Day?
MGM National Harbor is a 24-hour operating business, including holidays. Depending on your role and department, you may be required to work on holidays. Please defer to your manager in regards to your schedule.
For more information, please join the MGM National Harbor Facebook Group for New Hires to receive ongoing communications about the property, what to expect, special events, and more.